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Customer Success Manager

Company: VirtualVocations
Location: Orange
Posted on: October 4, 2024

Job Description:

A company is looking for a Customer Success Manager to act as a trusted partner for its customers and influence positive business outcomes.



Key Responsibilities

Build and nurture strong relationships with key clients for strategic guidance and support
Oversee contract renewals, negotiations, and identify upsell opportunities
Collaborate with clients to develop tailored account plans and monitor progress


Required Qualifications

7+ years of relevant work experience in customer success, account management, or strategic consulting roles
Experience in SaaS, technology, or software industries is preferred
Proven experience in driving customer retention and expansion
Experience working with Salesforce and other CRM or GTM systems

Keywords: VirtualVocations, Orange , Customer Success Manager, Executive , Orange, California

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